Monday, March 26, 2012

Text in forms disappearing on Adobe Acrobat

I just ran into an interesting issue at work. User 1 sent a PDF form to User 2. When User 2 was done and sent it back, User 1 could not see the text entered in the form unless she clicked on the field and then it would only show that field.

Turns out that this is a know problem with PDF form filled on Mac OS X. Someone smarter than me made a fix, here it is:

Windows Vista (And I tried it on 7 and it works):


1. Download this script
2. Close Acrobat
3. According to your operating system, copy the downloaded script on the corresponding location:
  • Windows XP: 
         C:\Documents and Settings\USERNAME\Application Data\Adobe\Acrobat \9.0\JavaScripts

  • Windows Vista (And I tried it on 7 and it works): 
         C:\Users\USERNAME\AppData\Roaming\Adobe\Acrobat\9.0\JavaScripts

  • Mac OS X:
         /Users/USERNAME/Library/Application Support/Adobe/Acrobat/9.0_x86/JavaScripts

4. Open Acrobat
5. On the "Edit" Menu, click on "Fix Field Appearances". Done!

Note: The path is for Acrobat 9, but I tried it on Acrobat 10 and still works, at least on Windows 7.

Al credit goes to the smart dude who made the solution. Here's where I found it.

1 comment:

  1. Adobe has moved the directory in Acrobat 11 - any idea where to now?

    ReplyDelete